Analyzing the Call Center Organization

Annam Police Station, Intelligence Team Conference Room.

The whiteboard, which covered an entire wall of the Conference Room, was haphazardly covered with black lines and red circles.

An Intelligence Team Detective, sleeves rolled up, tapped the board with the marker in his hand.

Alright, let's start here.

The Detective pointed to the section labeled [Call Center – Handler (Remitter, Account Holder) – Money Laundering] and drew a series of arrows.

We cross-referenced the messenger conversations recovered from the Handler's phone with the internal settlement statements found on his laptop. Just as we suspected, these guys... they're not only doing Voice phishing but also 'pig butchering' (Romance scam).

Moon Dongcheol nodded, and the Detective holding the marker continued.

The call center is presumed to be in China, and Victim contact is routed through Korean caller IDs. It operates multiple VoIP servers, making an average of 20,000 calls a day, with an estimated success rate of about 3%.

He wrote the numbers on the board as if calculating.

That means at least 40 to 50 victims are generated every day. Those persistent bastards...